Terms of Service
I. TERMS OF SERVICE
This website, www.anabelaram.com (the “Website”), is owned by ANABEL ARAM JEWELRY EUROPE S.L., with registered office at CL Piel Oliveral CL A 8B, 46190 Riba-roja de Turia, Valencia, Spain, and contact email euhelp@anabelaram.com (“Anabel Aram”).
These Terms of Service govern access to and use of the Website by any person who accesses it. Accessing, browsing, or using the Website implies express and full acceptance of these Terms of Service in the version published at the time of access. If the user does not agree with any of the provisions herein, they must refrain from using the Website.
These Terms of Service, together with the Shipping Policy, the Returns and Exchanges Policy, the Privacy Policy, and the Right of Withdrawal (EU), constitute the entire agreement between Anabel Aram and the customer and supersede any prior agreement, communication, or commitment, whether oral or written. Any waiver by Anabel Aram of any right or remedy shall not be construed as a waiver of future exercise of such right or remedy.
Anabel Aram does not guarantee uninterrupted availability of the Website. Temporary interruptions may occur due to maintenance, updates, technical improvements, or causes beyond its control. Anabel Aram shall not be liable for any damages arising from temporary unavailability or technical failures of the Website.
USE OF THE WEBSITE
You agree to use this Website solely for lawful purposes and in a manner that does not infringe the rights of third parties or restrict or inhibit the use and enjoyment of the Website by others. Any use that could damage, overload, impair, or interfere with the normal operation of the Website is strictly prohibited, including the introduction of viruses, trojans, or other harmful elements.
ACCOUNTS AND ACCURACY OF INFORMATION
If you create an account on the Website, you are solely responsible for maintaining the confidentiality of your access credentials and for all activities carried out under your account. You agree to provide accurate, truthful, current, and complete information and to keep it updated. Anabel Aram reserves the right to suspend or cancel any account containing false, inaccurate, or outdated information, or used in violation of these Terms, without compensation.
INTELLECTUAL AND INDUSTRIAL PROPERTY
All content on this Website, including but not limited to texts, images, product photographs, videos, graphics, logos, trademarks, and designs, is the exclusive property of Anabel Aram or its licensors and is protected under applicable intellectual and industrial property laws. Any reproduction, distribution, public communication, transformation, or exploitation without prior written authorization is strictly prohibited.
The purchase of products through the Website does not grant the customer any intellectual or industrial property rights over the designs of such products. Any reproduction, imitation, reverse engineering, or commercial exploitation without prior written authorization is prohibited. Anabel Aram reserves the right to pursue all applicable civil and criminal legal actions.
PURCHASE OF PRODUCTS
The sale of products through this Website is governed by our Terms and Conditions of Sale. Prices displayed may change prior to order placement. The binding price is the one shown at checkout and confirmed by the order confirmation email. Once the contract is concluded, prices cannot be unilaterally modified.
Prices include VAT where applicable under Spanish and EU law and may exclude customs duties for non-EU jurisdictions unless otherwise stated at checkout.
EU consumers' statutory rights, including the right of withdrawal, are detailed in our Returns and Exchanges Policy.
PRIVACY AND COOKIES
Use of the Website is also governed by our Privacy Policy and Cookies Policy, which explain how personal data is collected, used, and protected. By using the Website, you acknowledge having read and understood these policies.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Anabel Aram shall not be liable for indirect, incidental, special, consequential, or unforeseeable damages arising from use of or inability to use the Website, including technical interruptions, content errors, or browser incompatibilities.
This limitation does not apply to liability arising from defective products, willful misconduct, gross negligence, or cases where limitation is prohibited by mandatory law. In any event, total liability shall not exceed the amount paid by the customer in the transaction giving rise to the claim.
MODIFICATIONS
Anabel Aram reserves the right to update or modify these Terms of Service at any time without prior notice. Changes shall apply only to contracts entered into after publication. Continued use of the Website constitutes acceptance of the updated Terms.
APPLICABLE LAW
These Terms of Service are governed by Spanish law, without prejudice to mandatory consumer protection rules of the user's EU country of residence. Any disputes shall be submitted to the Courts and Tribunals of Valencia (Spain), without prejudice to EU consumers' right to sue in their place of domicile pursuant to Regulation (EU) No. 1215/2012.
ONLINE DISPUTE RESOLUTION
If you are an EU consumer and have a complaint, please contact us first at euhelp@anabelaram.com. If the issue cannot be resolved directly, you may use the European Commission's Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr .
CONTACT
For any questions regarding these Terms of Service, please contact us at euhelp@anabelaram.com.